"The BNP Paribas team had a concrete vision of their digital transformation roadmap - to insert themselves into the clients' ecosystem while evolving myWealthAsia into a one-stop digital experience for their clients," said Leena Iyar, chief brand officer at Moxtra.
"Digital accessibility is paramount to successfully evolving together with our clients and their next generation, while maintaining the highest quality of service in all client interactions, both in-person and digitally." "This holistic offering empowers clients to engage with the bank on their terms, adding tremendous value to the existing wealth management relationship," said Vivien Jong, Chief Digital Officer, Asia, BNP Paribas Wealth Management. Clients have the ability to capitalize on multiple channels including social messaging and myWealth Asia, to manage their wealth together with their account management team.īetween Moxtra's ability to deliver to the stringent security & compliance requirements of the banking industry, and BNP Paribas' commitment to digital evolution, the platform has been designed to make future enhancements easy, allowing the offering to expand to meet their clients' changing needs – a firm nod to the partnership between two industry giants. The Moxtra-powered platform allows BNP Paribas to integrate into their client's existing digital ecosystem, offering a consistent, complementary digital experience through secure messaging, file exchange, digital signatures, and video meetings. To meet this need, BNP Paribas appointed Moxtra as their strategic IT partner, leveraging Moxtra's strong domain and technology expertise to launch a holistic communication offering for clients to securely interact with their relationship management team over social messaging channels as well as the BNP Paribas myWealth Asia mobile and internet banking service.
With global travel forced to an abrupt standstill in the COVID-19 pandemic, the demand for a digital customer experience has accelerated exponentially in the wealth management space. Secured communications over social messaging channels and myWealth Asia allows BNP Paribas Wealth Management to integrate themselves into their clients' existing ecosystem in a collaboration powered by Moxtra.
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